岗位说明
Responsibilities:
1. Assist Product Behavior and Training Supervisor to set up service training system
2. Including training target, training method, to collect training request from dealer, finalize the each quarter training plan, make training text material, provide training independently, make training facility request and manage training facility.
3. Provide scheduled training four times in Shanghai for all dealers in one year. And do some certain training in dealers location.
4. Classify dealer service training, level 1/level 2/level 3, and how to examine dealer service technician after training.
5. Contact training (service support) department of supplier to get training resource, for example; training course, training material etc.
6. Invite and arrange overseas training instructor to China for local service training.
7. Find local training resource and arrange CCMS /dealer technicians to attend.
8. Go to oversea training center to learn new technical training and then cascade the same training to CCMS technicians.
9. Work with warranty analyzer to provide technical information to dealers according to their request, to take responsibility for Service bulletin/upgrade program distribution, first translate it into Chinese, and send it to operation department of CCMS and related dealers. Make suggestion to training facility request, and manage training facility.
Requirements:
1. Good at communication skill and language expression ability
2. Strong teamwork spirit
3. Familiar to using Microsoft office software, especially PPT skill
4. Excellent command of English and Chinese, both in writing and oral
5. Can face up problems and deal with problems alone
6. Can work under pression
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