自我评价
14 years mechanical experience, 10 years of foreign construction machinery management working experience, familiar with the operation and management of service management processes, foreign brands in (VOLVO, HITACHI) innovation ability of enterprises in Europe and America rich and Japanese enterprise strict management
Experience.To participate in the enterprise sector from the initial planning, construction, operation, to participate in the enterprise 5 years strategic planning and development, also participated in a variety of professional and technical training and professional management training, learning at Drucker School of business (Drucker Business School (profit model and competitive advantage, innovation and entrepreneurship, managers and organization, very fruitful management, strategic thinking, leadership of the eight disciplines, leading change) and obtained the certificate.
I am confident, good management, communication skills and ability to handle crisis.
工作经历
2013/03 -- 2014/04： Beijing Shengshi entrepreneurial technology Co. Ltd.
Service | Assistant to the general
Assistant Manager: responsible for assisting the general manager to carry out the whole work in Southwest China: the company overall development and planning, formulation and implementation of operational strategy, customer development and maintenance, customer management, financial management, personnel management; service management: service management is responsible for the national and overseas; write a new service management system and the development of communication channels, and the re establishment of the manufacturers, service company audit planning and implementation, upgrading the overall level of service; at the same time, services and equipment for overseas projects for comprehensive tracking and management
2000/06 -- 2004/02： half day health care products company
Manufacturing workshop | Workshop director
The company responsible for the Swiss imports of equipment operation, maintenance and management of workshop From practice to the workshop director, manufacturing workshop service process management and equipment maintenance
2004/02 -- 2007/04： Hebei Huada Machinery Limited company
Services | Service manager
At the end of 2003 the company obtained VOLVO engineering machinery and equipment in Hebei province agency, made after the Beijing-Tianjin area agency The support services, service, service manager assistant director, responsible for the companys customer service service department set up, service management, service operations and all other work From 2004 the cooperative company establishs initial stage to service team, preparing process, management system, program evaluation, the establishment of service outlets, training services and other key.Responsible for the same VOLVO construction machinery and equipment China communication, China English with VOLVO mail and communication, participation in corporate strategy development conference and various agents conference, participate in a number of enterprises and VOLVO training, service team leader for the company to do the strong backing and profit service
2007/04 -- 2012/10： horse of the Beijing Machinery Company Limited
services | Service Manager
The company in Hebei Province Service Manager The company responsible for the Hitachi construction machinery in Hebei Province in the management and operation, including service management, service operations, sales, customer maintenance, corporate team building and development, service system, formulating and improving service network layout, big customer maintenance, crisis handling, peripheral suppliers, also responsible for the Hebei area 3 years two assessment of the replacement of mobile phone.From 2007 to 2012 of each year in Hebei Province, the indicators are more than 30% annually, the indicators are accounted for group (group including Hebei company, Beijing company, Tianjin Corporation, Shandong company, Zhejiang company) more than half, established a good service team, complete the company indexes, and each year group ranked first in
教育经历
2011/06 -- 2012/01： 德鲁克商学院
工商管理 | 本科
1997/08 -- 2000/07： 石家庄大学
数控机械 | 大专
培训经历
2011-06-01 08:00:00.0 -- 2012-01-10 08:00:00.0：
培训课程
1997-08-30 08:00:00.0 -- 2000-07-01 08:00:00.0：
培训课程
资讯
整机
二手
配件
租赁
人才
